{"id":14,"date":"2026-04-01T04:34:16","date_gmt":"2026-04-01T04:34:16","guid":{"rendered":"https:\/\/vannguyen.it.com\/?page_id=14"},"modified":"2026-04-01T14:18:04","modified_gmt":"2026-04-01T14:18:04","slug":"home","status":"publish","type":"page","link":"https:\/\/vannguyen.it.com\/","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"portfolio-root\">\n\t<section class=\"section portfolio-hero-section\" id=\"section_255504725\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large align-middle portfolio-hero-row\"  id=\"row-27758207\">\n\n\t<div id=\"col-424587011\" class=\"col portfolio-hero-copy medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-kicker\">Application Systems \u2022 Workflow Delivery \u2022 Enterprise Operations<\/div>\n<h1 class=\"portfolio-hero-title\">I build application workflows that survive real business pressure.<\/h1>\n<p class=\"portfolio-hero-lead\">I am Van Nguyen Dinh, an Application Specialist working across business systems, approval-heavy operations, process automation, and enterprise application delivery.<\/p>\n<p class=\"portfolio-hero-text\">My work sits where operations, applications, and infrastructure meet. I help teams move from messy manual handling to systems that are clearer to operate, easier to govern, and stronger at go-live.<\/p>\n<div class=\"portfolio-hero-actions\">\n<a href=\"#projects\" class=\"button primary is-fill box-shadow-3 portfolio-main-button\"><span>See Selected Work<\/span><\/a><br \/>\n<a href=\"#contact\" class=\"button white is-outline portfolio-outline-button\"><span>Start a Conversation<\/span><\/a>\n<\/div>\n<div class=\"portfolio-proof-strip\">\n<div class=\"portfolio-proof-card\"><strong>6+<\/strong><span>years across enterprise application support, rollout, and systems coordination<\/span><\/div>\n<div class=\"portfolio-proof-card\"><strong>300+<\/strong><span>users and stakeholders supported through workflow, system, and process changes<\/span><\/div>\n<div class=\"portfolio-proof-card\"><strong>Ops<\/strong><span>DMS, e-office, approvals, AI, and integration work across operational environments<\/span><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-415527966\" class=\"col portfolio-hero-panel-wrap medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-hero-panel\">\n<div class=\"portfolio-panel-chip\">Current Positioning<\/div>\n<div class=\"portfolio-portrait-frame\">\n    <img decoding=\"async\" src=\"http:\/\/vannguyen.it.com\/wp-content\/uploads\/2026\/04\/profile-photo.png\" alt=\"Van Nguyen Dinh portrait\">\n  <\/div>\n<div class=\"portfolio-portrait-copy\">\n<h3>Application Specialist with delivery depth<\/h3>\n<p>I bridge the gap between business constraints and technical execution\u2014designing automated workflows, AI-driven insights, and application structures that teams actually lean on after launch.<\/p>\n<\/p>\n<\/div>\n<div class=\"portfolio-tag-list\">\n    <span>AI Integration \/ LLMs<\/span><br \/>\n    <span>Power Platform \/ Power BI<\/span><br \/>\n    <span>n8n \/ RPA Automation<\/span><br \/>\n    <span>WMS &#038; DMS \/ SQL \/ Docker<\/span>\n  <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_255504725 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: #efe6d8;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section portfolio-signature-section\" id=\"section_811757566\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row portfolio-signature-row\"  id=\"row-1844227207\">\n\n\t<div id=\"col-342531241\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-signature-card\">\n  <span class=\"portfolio-signature-index\">01<\/span><\/p>\n<h4>Business-first diagnosis<\/h4>\n<p>I start with operational bottlenecks, approval friction, user dependency, and risk points before deciding what the application should do.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-65722814\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-signature-card\">\n  <span class=\"portfolio-signature-index\">02<\/span><\/p>\n<h4>Systems-aware design<\/h4>\n<p>I work across business apps, infrastructure, data, and document flows so solutions do not break when they meet the real environment.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1703258728\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-signature-card\">\n  <span class=\"portfolio-signature-index\">03<\/span><\/p>\n<h4>Operational follow-through<\/h4>\n<p>I care about adoption, handoff, supportability, and go-live stability, not just whether a demo flow happens to run once.<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_811757566 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: #f7f2ea;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section portfolio-expertise-section\" id=\"section_433901869\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<p><span id=\"about\" class=\"portfolio-anchor\" aria-hidden=\"true\"><\/span><\/p>\n<div class=\"row portfolio-expertise-row\"  id=\"row-2036786898\">\n\n\t<div id=\"col-228611495\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-kicker\">Professional Summary<\/div>\n<h2 class=\"portfolio-section-title\">A systems-minded operator between business and IT.<\/h2>\n<p class=\"portfolio-section-copy\">I work at the intersection of application support, workflow design, systems integration, user operations, and go-live coordination. That means understanding what the business needs, what the application can realistically carry, and what the operating team will have to live with afterward.<\/p>\n<div class=\"portfolio-about-persona\">\n<div class=\"portfolio-about-avatar\">\n    <img decoding=\"async\" src=\"http:\/\/vannguyen.it.com\/wp-content\/uploads\/2026\/04\/profile-photo.png\" alt=\"Van Nguyen Dinh avatar\">\n  <\/div>\n<div class=\"portfolio-about-persona-copy\">\n    <strong>Van Nguyen Dinh<\/strong><br \/>\n    <span>Application Specialist<\/span>\n  <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-194564148\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-expertise-grid\">\n<div class=\"portfolio-expertise-card\">\n<h4>Enterprise Systems<\/h4>\n<div class=\"portfolio-expertise-lines\">\n<p><strong>Platforms<\/strong> SAP ERP, TMS, DMS, and E-Office<\/p>\n<p><strong>Workflow Apps<\/strong> Power Apps, SharePoint, request and approval systems<\/p>\n<p><strong>Use Cases<\/strong> logistics, warehouse, document, and business process operations<\/p>\n<\/p>\n<\/div>\n<\/div>\n<div class=\"portfolio-expertise-card\">\n<h4>Automation and Scripting<\/h4>\n<div class=\"portfolio-expertise-lines\">\n<p><strong>Workflow<\/strong> Power Automate Cloud\/Desktop, n8n, Make<\/p>\n<p><strong>RPA<\/strong> Blue Prism, Python-backed process support<\/p>\n<p><strong>AI<\/strong> AI Builder, GPT integration, OCR, extraction flows<\/p>\n<\/p>\n<\/div>\n<\/div>\n<div class=\"portfolio-expertise-card\">\n<h4>Data, Infrastructure, and Security<\/h4>\n<div class=\"portfolio-expertise-lines\">\n<p><strong>Data<\/strong> SQL, Power BI, DAX, Oracle Analytics Cloud<\/p>\n<p><strong>Infrastructure<\/strong> Windows Server, Active Directory, Docker<\/p>\n<p><strong>Security<\/strong> Cisco, Sophos, Fortinet, QNAP, Synology<\/p>\n<\/p>\n<\/div>\n<\/div>\n<div class=\"portfolio-expertise-card\">\n<h4>Delivery and Operations<\/h4>\n<div class=\"portfolio-expertise-lines\">\n<p><strong>Analysis<\/strong> requirement gathering, BRD alignment, UAT coordination<\/p>\n<p><strong>Management<\/strong> ITIL thinking, vendor handling, RFP\/RFQ, SLA follow-through<\/p>\n<p><strong>Execution<\/strong> go-live support, stakeholder communication, operational control<\/p>\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"portfolio-credential-strip\">\n  <span>Cisco CCNA<\/span><br \/>\n  <span>Google Design Sprint<\/span><br \/>\n  <span>Power BI<\/span><br \/>\n  <span>Blue Prism RPA Professional<\/span><br \/>\n  <span>Project Management<\/span><br \/>\n  <span>Google IT Support Fundamentals<\/span>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_433901869 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: #fffaf3;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section portfolio-projects-section\" id=\"section_1541415761\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<p><span id=\"projects\" class=\"portfolio-anchor\" aria-hidden=\"true\"><\/span><\/p>\n<div class=\"row portfolio-projects-head\"  id=\"row-426897863\">\n\n\t<div id=\"col-557526308\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-kicker\">Selected Work<\/div>\n<h2 class=\"portfolio-section-title\">Case studies built around operational impact, not just screenshots.<\/h2>\n<p class=\"portfolio-section-copy\">These projects focus on workflow redesign, enterprise applications, systems integration, and the operating realities behind business-critical delivery.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1569091341\" class=\"col portfolio-projects-side medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-side-note\">Selected to show process depth, system thinking, and delivery work that holds up in real operations.<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row portfolio-project-grid\"  id=\"row-1701312099\">\n\n\t<div id=\"col-1324650624\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-project-card is-featured\">\n<div class=\"portfolio-project-tag\">Case Study<\/div>\n<h4>Digital Office Workflow Transformation<\/h4>\n<p>Travel expense approvals moved from manual handling into a controlled digital workflow with routing, escalation, document generation, and visibility design.<\/p>\n<p>  <a href=\"\/?project=digital-office-workflow-transformation\">Open Case Study<\/a>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-496750157\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-project-card\">\n<div class=\"portfolio-project-tag\">Current Build<\/div>\n<h4>DNTT Payment Request Workspace<\/h4>\n<p>A structured payment request workspace covering application flow, API, worker logic, approvals, data handling, and finance operations support.<\/p>\n<p>  <a href=\"\/?project=dntt-payment-request-workspace\">Open Case Study<\/a>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1402692753\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-project-card\">\n<div class=\"portfolio-project-tag\">Current Build<\/div>\n<h4>E-Office Document Management<\/h4>\n<p>A document and approval platform designed for control, permissions, workflow handling, signing paths, and long-term operational governance.<\/p>\n<p>  <a href=\"\/?project=e-office-document-management-approval-system\">Open Case Study<\/a>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row portfolio-project-grid secondary-grid\"  id=\"row-836715944\">\n\n\t<div id=\"col-386199444\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-project-card is-compact\">\n<div class=\"portfolio-project-tag\">Own Product<\/div>\n<h4>flowdocker.com<\/h4>\n<p>A reusable delivery layer for packaging and operationalizing Power Automate capability in a more structured and scalable way.<\/p>\n<p>  <a href=\"\/?project=flowdocker-com\">Open Case Study<\/a>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-761061277\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-project-card is-compact\">\n<div class=\"portfolio-project-tag\">Automation Case<\/div>\n<h4>ERP Approval Automation<\/h4>\n<p>RPA automation replaced a manual sample-order approval workload that took about 30 minutes per order, using Excel-driven intake, bot actions in SAP, and automated result feedback at high weekly volume.<\/p>\n<p><a href=\"\/?project=sap-tms-and-rpa-automation-at-aqua\">Open Automation Case<\/a><\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1541415761 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: #ece1d2;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section portfolio-method-section\" id=\"section_1177271850\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-middle portfolio-method-layout\"  id=\"row-2078252896\">\n\n\t<div id=\"col-2096769272\" class=\"col portfolio-method-intro-col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-method-intro\">\n<div class=\"portfolio-kicker\">How I Work<\/div>\n<h2 class=\"portfolio-section-title portfolio-method-title\">A practical delivery rhythm for business systems.<\/h2>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1225674229\" class=\"col portfolio-method-board-col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-method-board\">\n<div class=\"portfolio-method-card\">\n    <span class=\"portfolio-method-step\">Step 1<\/span><\/p>\n<h4>Read the process<\/h4>\n<p><strong>Identify bottlenecks<\/strong>, approval pressure, and user friction.<\/p>\n<\/p>\n<\/div>\n<div class=\"portfolio-method-card\">\n    <span class=\"portfolio-method-step\">Step 2<\/span><\/p>\n<h4>Shape the flow<\/h4>\n<p><strong>Translate logic<\/strong> into smart forms, automated routing, and control points.<\/p>\n<\/p>\n<\/div>\n<div class=\"portfolio-method-card\">\n    <span class=\"portfolio-method-step\">Step 3<\/span><\/p>\n<h4>Connect the stack<\/h4>\n<p><strong>Unify data<\/strong>, apps, documents, and integrations.<\/p>\n<\/p>\n<\/div>\n<div class=\"portfolio-method-card\">\n    <span class=\"portfolio-method-step\">Step 4<\/span><\/p>\n<h4>Stabilize delivery<\/h4>\n<p>Ensure <strong>smooth handoff<\/strong>, go-live, and continuous optimization.<\/p>\n<\/p>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1177271850 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: #fffaf3;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section portfolio-contact-section dark\" id=\"section_1442694137\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<p><span id=\"contact\" class=\"portfolio-anchor\" aria-hidden=\"true\"><\/span><\/p>\n<div class=\"row align-middle portfolio-contact-row\"  id=\"row-366159532\">\n\n\t<div id=\"col-1284964211\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"portfolio-kicker light\">Contact<\/div>\n<h2 class=\"portfolio-section-title light\">Open to application, workflow, and enterprise systems opportunities.<\/h2>\n<p class=\"portfolio-section-copy light\">Email: <a href=\"mailto:vanqn95@gmail.com\">vanqn95@gmail.com<\/a><br \/>Phone: 0901106807<br \/>LinkedIn: <a href=\"https:\/\/www.linkedin.com\/in\/van-nguyen-23b67597\/\" target=\"_blank\" rel=\"noreferrer\">van-nguyen-23b67597<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-458713351\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<p><a href=\"mailto:vanqn95@gmail.com\" class=\"button primary is-fill box-shadow-3 portfolio-main-button\"><span>Email Me<\/span><\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1442694137 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: #171412;\n}\n<\/style>\n\t<\/section>\n\t\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vannguyen.it.com\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vannguyen.it.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vannguyen.it.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/vannguyen.it.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":22,"href":"https:\/\/vannguyen.it.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":50,"href":"https:\/\/vannguyen.it.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/50"}],"wp:attachment":[{"href":"https:\/\/vannguyen.it.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}